Privacy Policy
Last updated: May 2026
1. Introduction
Welcome to MeowLift / Dar Al Rahma Cats ("we", "our", or "us"). We are a cat care, rescue, and adoption platform based in Madinah, Saudi Arabia. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
2. Information We Collect
We collect the following types of information:
- Account information: When you sign in with Google, we receive your name and email address.
- Booking information: Name, phone number, email, cat details, and stay dates when you book cat care services.
- Adoption applications: Personal details you provide when applying to adopt a cat.
- Donation records: Donor name, email, and donation amounts (payment processing is handled by third-party providers).
- Reviews: Feedback and ratings you submit about our services.
3. How We Use Your Information
- To process and manage your cat care bookings
- To communicate with you about your bookings via WhatsApp or email
- To process adoption applications and connect you with rescue cats
- To send booking confirmations and updates
- To display reviews on our platform (only if you consent)
- To improve our services and user experience
4. Google Sign-In
We use Google OAuth for authentication. When you sign in with Google, we only access your name and email address. We do not access your Google Drive, Gmail, contacts, or any other Google data. Your Google credentials are never stored on our servers — authentication is handled securely by Google.
5. Data Sharing
We do not sell or rent your personal information to third parties. We may share your information only:
- With our internal team to fulfill your booking or adoption request
- With payment processors (e.g., Payhip) solely to process payments — they have their own privacy policies
- If required by Saudi Arabian law or legal process
6. Data Retention
We retain your personal data for as long as necessary to provide our services. Booking records are kept for up to 2 years for operational purposes. You may request deletion of your account and data at any time.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To exercise these rights, contact us at info@daralrahmacats.com.
8. Cookies
We use essential cookies to maintain your login session. We do not use advertising or tracking cookies.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Dar Al Rahma Cats
Madinah, Saudi Arabia
Email: info@daralrahmacats.com